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Need help? Get in touch!

Welcome to our Contact Us page. At jamjar, we’re committed to delivering exceptional customer support. Whether you’re selling your car, requesting a valuation, or just have a question about our services, we’re here to help every step of the way..

Address:

74-76 Grantham Rd, Nottingham,
NG12 2HY

Email:

info@jamjar.com

Phone:

01923 908703

Common Reasons to Contact Us

Contact Us We welcome all types of enquiries from our valued users and partners. Whether you’re a customer looking to sell your car, a company interested in collaboration, or simply someone with a question, we’re here to help. Below are some of the most common reasons why people reach out to the jamjar team:
  • Please contact us for questions about how our vehicle valuation tool works
  • Help with submitting your car’s registration details or photos
  • Requesting your personal data or opting out in accordance with the UK GDPR
  • Technical difficulties with website functionality or quote process
  • Media, partnership, or B2B collaboration enquiries
  • Reporting misleading or incorrect information on the platform
  • Providing feedback on your experience with our car selling comparison process
No question is too small. We encourage our users to reach out even if they’re unsure which category their query falls into. We’re committed to ensuring a smooth and transparent experience for every visitor to jamjar.com.

Response Times

At jamjar, we know your time is valuable. That’s why we’ve built a responsive customer support system that aims to address your questions promptly and professionally. Our standard response time is within one working day. However, during peak periods or in the case of more complex queries—such as legal or data protection issues—our responses may take up to three working days. We appreciate your patience and promise to keep you informed every step of the way. If your matter is urgent, please indicate that in your subject line or message. Our system prioritises messages based on urgency and keywords, so you’ll get the support you need faster.

Need Immediate Help?

Before you contact us, you might find what you’re looking for in our guides and resources. These self-service options are available 24/7 and may answer your question immediately: If your issue is still unresolved after reviewing our resources, we’re just a message away.

Your Privacy Matters

Your trust means everything to us. That’s why we take data privacy and security seriously. Any personal information you share through our contact form, by phone, or by email is securely stored and only used to assist with your request. We never share, sell, or misuse your data. All submissions are processed in strict accordance with the UK General Data Protection Regulation (UK GDPR). If you would like to learn more about how we handle your data, or if you wish to request access or deletion of your information, please read our full jamjar Privacy Policy. You can also write to our Data Protection Officer directly at info@jamjar.com.

Feedback & Complaints

At jamjar, we’re always working to improve our services and deliver the best car-selling comparison experience in the UK. Your feedback plays a crucial role in helping us achieve that goal. Whether it’s a suggestion to improve our site or a complaint about a specific part of the experience, we’re all ears. You can email us directly at info@jamjar.com and our support lead will personally review your message. We aim to resolve complaints within five business days and will follow up with additional communication if more time is needed.

Business & Press Enquiries

If you’re looking to partner with jamjar or explore media opportunities, we’d love to hear from you. Our brand is built on transparency, technology, and customer service — and we’re always open to collaborations that align with our mission. Whether you’re a car dealer, an affiliate network, or a journalist writing about automotive innovation, you can connect with our business development team via the same contact form.

Other Ways to Reach Us

In addition to using our contact form, you may also write to us by post at: jamjar Cars Limited 74-76 Grantham Rd, Radcliffe on Trent, Nottingham NG12 2HY, UK All postal correspondence is logged and forwarded to the relevant department. Please ensure you include your contact details so we can reply effectively.

Thank You for Contacting jamjar

We’re proud to be the UK’s original online car selling comparison service, helping thousands of car owners every month to get better deals quickly, safely, and conveniently. When you contact us, you’re not just submitting a query — you’re connecting with a team that genuinely wants to help. Thank you for choosing jamjar. We look forward to assisting you!