Using a Phone While Driving

Using your phone while driving might seem harmless, but even a quick glance at a screen can massively distract you behind the wheel. Whether it’s texting, taking calls, or checking directions, the law is strict — and for good reason.

Here’s everything you need to know about using a phone while driving in the UK.

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What does the law say about using a phone while driving?

It has been illegal to use a handheld phone while driving in the UK since 2003. However, the rules have become much stricter over the years as the dangers of distracted driving became clearer.

The law states that you cannot hold and use a phone, sat nav, tablet, or any handheld device while driving or riding a motorcycle.

You can only legally use your device if it is fully hands-free, such as through:

  • Bluetooth connectivity
  • Voice command
  • A dashboard mount
  • A windscreen holder
  • A built-in sat nav system

Your device must never block your view of the road.

If you need guidance while driving, check out our guide on driving safely in the dark for more road safety advice.


What are the penalties for using your phone while driving?

The penalties are severe if you get caught using a handheld phone behind the wheel.

You could receive:

  • A £200 fine
  • 6 penalty points on your licence

If you passed your driving test within the last two years, 6 points could result in your licence being revoked completely.

In more serious cases, you could also:

  • Be banned from driving
  • Receive a court summons
  • Face fines up to £1,000
  • Receive fines up to £2,500 if driving a bus or lorry

What are you not allowed to do?

You cannot use your phone for:

  • Texting
  • Making handheld calls
  • Browsing social media
  • Taking photos or videos
  • Using maps without a hands-free mount

These rules apply even when:

  • Stopped at traffic lights
  • Sitting in traffic
  • Supervising a learner driver
  • Using stop-start technology

If the engine is running and you’re in control of the vehicle, the law still applies.


Can you use your phone hands-free?

Yes — but only if it is fully hands-free and doesn’t distract you from driving safely.

Even with hands-free calls, it’s always safer to:

  • Keep conversations short
  • Pull over safely if you need to concentrate
  • Let calls go to voicemail where possible

Remember, police can still stop you if they believe you are distracted while driving.


Why is using a phone while driving dangerous?

Using your phone behind the wheel seriously affects your concentration, reaction times, and awareness of hazards around you.

According to UK road safety reports, mobile phone distraction continues to contribute to serious and fatal road accidents every year.

Young drivers are particularly at risk, with many admitting to making calls or even video calls while driving — something that dramatically increases accident risk.

If you’re trying to become a safer and more responsible driver, you might also find our guide on how road tax works useful.


When can you legally use your phone?

You can legally use a handheld phone only when:

  • You are safely parked
  • The engine is switched off
  • You need to call 999 or 112 in an emergency and it is unsafe to stop

Outside of these situations, it’s best to keep your phone out of reach while driving.


Thinking of changing your car?

If you’re upgrading your car or simply want to move on from your current vehicle, Jamjar can help.

If the risks and penalties around using a phone while driving have you thinking about changing your vehicle, our free online valuation tool gives you a quick estimate of what your current car might be worth before you make any decisions.